BRANCH MANAGER POSITION at Old Mutual Company
Location: Mbeya
About Old Mutual:
Old Mutual Limited is a leading pan-African investment, savings, insurance, and banking group, dedicated to shaping the narrative of Africa's success.
Join us in crafting Africa's success story! Old Mutual is currently seeking a dynamic Branch Manager to play a pivotal role in developing and expanding our business. This position is focused on fostering strong relationships with clients, agents, and brokers to achieve set business targets.
Responsibilities:
1. Implement and manage the sales process, adhering to activity management principles.
2. Oversee daily activities of sales agents, ensuring team achieves production targets.
3. Coach and develop sales agents through performance reviews, team meetings, and competency evaluations.
4. Build and sustain productive teams by actively participating in recruitment, induction, and support for new agents.
5. Align teams to company objectives, raising the company's profile through strategic brand positioning and building.
6. Develop effective marketing strategies, analyzing customer research, market conditions, and competitor information.
7. Monitor, review, and report on all marketing activities and outcomes.
8. Design and execute innovative marketing strategies, ensuring standardized service to all customers.
9. Grow the company's portfolio through mining new and existing clients, facilitating product development.
10. Assist in recruitment, training, and development of a robust sales team.
11. Review attrition and contribute to designing retention strategies.
12. Maintain effective communication through healthy PR with customers, management, and internal departments.
13. Handle quotations, follow up to close business and receive feedback.
14. Daily servicing of clients to nurture relationships between the company and customers.
15. Follow up on renewals to retain business and conduct market intelligence.
16. Provide support services and training to agents, including public relations activities.
17. Manage premium collections, underwriting, and claims follow-up.
18. Demonstrate exemplary behavior and conduct in the performance of duties.
Skills:
- Communication
- Customer Follow-Ups
- Managing Sales Teams
- People Management
- Recruiting
- Renewals
- Sales
- Training and Development
Education:
- Bachelor's Degree (Required)
Closing Date: 23 January 2024