Assistant Manager - Procurement at WNS Global Services
Job Type: Full Time
Qualification: Bachelor's Degree
Experience: 3 years
Location: Gauteng
City: Centurion
Job Field: Procurement / Store-keeping / Supply Chain
Role Purpose
The Assistant Manager - Procurement is responsible for executing Sourcing Support and Contracts Administration within WNS’ contracted scope of work. The role involves day-to-day processing responsibilities, adhering to Performance Measurement dimensions and achieving specific targets, including a monthly accuracy score of 99.5% for individual processing tasks. Key tasks include Pre-RFX Support, Ariba trainings for Client Users, Tender Bulletin assistance, Inoxico/SRV checks, LPS and E-Auctions for CMAC and Client auctions, SCOC follow-ups, and monthly report publishing, among other tasks requested by the Client Sourcing Consultant/Lead.
Performance Measurement Dimensions (BAU criteria):
- Achieve a monthly accuracy score of 99.5% for all individual processing tasks.
- Meet monthly TAT score of 100% for individual processing.
- Ensure zero instances of repeat processing error (identical error type) during a rolling quarter.
- Maintain not more than 1 escalation during a rolling quarter.
Additional Dimensions:
- Refresh Process SOPs/WIMs/Process Checklists with recent process changes quarterly.
- Actively participate in 1 Community of Practice (CoP) session quarterly, contributing to content and delivering process training to Client Sourcing/End User Community.
- Ideate and implement 1 Process Improvement/Automation/Re-engineering initiative (E2E) bi-annually.
- Undertake 2 Adhoc Reporting tasks within Sourcing Support and Contracts admin function.
Qualifications
Essential:
- - Relevant graduate degree.
- Preferred:
- Procurement and/or Sourcing Certification.
- Process improvement certification.
Experience Required
Essential
- Sound knowledge of SAP (all modules) and Ariba platforms.
- Strong communication skills (both written and verbal).
- 3 to 5 years of relevant experience, specifically in areas such as Procurement Sourcing and Contracting processes.
- Must have worked in a client-facing environment for at least 3 years.
Preferred:
- Process improvement experience (Lean Six Sigma methodologies).
- Exposure to Automation technology.